BACKGROUND OF PRINCIPAL
Diane Fluin has over 15 years of experience writing, proofing and editing in a variety of areas. Before beginning Fluin Consulting in 2003, she gained a variety of experience in technical writing, market research and project management. Diane holds a Bachelor of Science degree in Business Marketing from the Carlson School of Management at the University of Minnesota, and has a minor in Biology.
Principal Qualitative Research Analyst, 2003-2008
FLUIN CONSULTING, EAGAN, MN
Assisted qualitative researchers in report writing by analyzing transcripts from in-person and online focus groups and interviews. Tallied results, presented conclusions and highlighted key respondent quotes.
Technical Writing Contractor, 2000-2008
BECKMAN COULTER, INC., CHASKA, MN
Assisted the software engineering department of a medical device company in writing software requirements and specifications for medical laboratory instruments. Managed workflow and developed timelines to meet key deadlines and software release dates.
Translations Contractor, 1997-1999
BECKMAN INSTRUMENTS, INC., CHASKA, MN
Compiled text from technical manuals and product inserts for translation into foreign languages. Proofed final versions of translated materials for accuracy and consistency.
Technical Communications Contractor, 1996-1997
CENTURY DESIGN, INC., HOPKINS, MN
Modified existing technical proposals, publications and product inserts by creating and applying multiple styles, importing graphics and inserting/correcting translations. Proofed and edited translations. Verified translations, and corrected existing product manuals.
Medical Marketing Communications Contractor, 1992-1997
MEDTRONIC, INC., NEUROLOGICAL DIVISION, FRIDLEY, MN
Created multilingual slide lecture packages and manuals for international sales training. Proofed and edited translations, training manuals, medical illustrations and marketing materials.
Marketing Intern, 1991-1992
HEALTHEAST HOSPITALS, ST. PAUL, MN
Assisted managers in coordinating, analyzing and reporting marketing research information to meet the marketing and planning needs of upper management. Performed survey design, interviewing, and tabulation of results.
Research Contractor, 1990-1991
BEYOND MARKETING THOUGHT, MINNEAPOLIS, MN
Managed a nationwide research project designed to assess brand perceptions of a Fortune 500 client. Presented research results and recommendations to clients. Tabulated results and assisted in the design and analysis of surveys.
Market Research Intern, 1988-1991, 2004
BARLOW RESEARCH ASSOCIATES, MINNETONKA, MN
Assisted project directors with design, management and analysis of financial services research studies. Conducted and transcribed Elite Interviews with financial institution executives. Wrote Analyst’s Journal articles for an executive audience.
Telephone Interviewer, 1984-1987, 1989
CUSTOM RESEARCH, INC., MINNEAPOLIS, MN
Conducted nationwide telephone interviews with both consumers and business professionals. Assisted in monitoring and provided feedback to interviewers for improving interviewing techniques. Pre-tested surveys and recommended survey revisions to clients.
